That's fair!

fanSALE is the only ticket market with the exclusive Fair Deal symbol, which guarantees that the ticket or rather the offer price on fanSALE matches or is cheaper than the original Eventim price. The Fair Deal symbol makes the decision-making and purchasing process even more transparent for you.

All Fair Deal tickets or rather offers are identified by the Fair Deal symbol.

Each ticket or rather offer price that is given the Fair Deal symbol either matches or is cheaper than the original Eventim price. This applies to fixed-price offers and auctions.

The Fair Deal service is only possible on Eventim tickets.



Which offers carry the Fair Deal symbol?


The Fair Deal symbol applies to fixed-price offers and auctions. If tickets are offered with the “Bid auction” offer type, the auction is given the Fair Deal symbol as long as the offer price matches or is cheaper than the original Eventim price. For this reason, it is possible that the offer price may exceed the original Eventim price during the course of the auction, and the Fair Deal symbol will no longer be displayed.



What tickets can be checked?


The Fair Deal service is possible for all tickets and season tickets that were originally sold through the CTS EVENTIM AG & Co. KGaA ticket system or a partner club. It does not matter whether the tickets were bought on the Internet (e.g. at eventim.de), by telephone or in a reservation office. You can recognise CTS EVENTIM AG & Co. KGaA tickets by the eventim lettering printed on the front and back of the ticket, as well as by the hologram “CTSEVENTIM.AG” on the front of the ticket.